Cookie Policy

Last Updated: June 4, 2026

1. Introduction

Welcome to Dave's Hot Chicken's Cookie Policy. This document is designed to help you understand how and why we use cookies on our website, daves-chicken.digital, and the choices you have regarding their use.

At Dave's Hot Chicken, we are committed to transparency about the technologies we use to operate and improve our website and services. Cookies play an important role in delivering a functional, personalized, and secure online experience — from remembering your menu preferences to helping us understand how visitors interact with our site so we can serve you better.

This Cookie Policy should be read alongside our Privacy Policy and Terms of Service, which provide additional context about how we process personal information and the rules governing your use of our website.

If you have any questions about this policy or our use of cookies, please contact us using the details provided at the end of this document.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used across the internet to make websites work more efficiently, to provide a better user experience, and to give website owners useful information about how their site is being used.

Cookies are created by your web browser at the request of the website you visit. They are stored locally on your device and sent back to the originating website each time you revisit it. This allows the website to recognize you and remember information about your visit, such as your preferred language, login status, or items in a shopping cart.

Cookies do not typically contain information that personally identifies you directly, but personal information that we store about you may be linked to the information stored in and obtained from cookies. More detail about this is provided in our Privacy Policy.

2.1 How Cookies Work

When you visit daves-chicken.digital for the first time, our server sends a cookie to your browser, which stores it on your device. On subsequent visits, your browser sends the cookie back to our server, allowing us to recognize you and tailor your experience accordingly.

Different cookies serve different purposes. Some are necessary for the website to function at all, while others help us improve performance, remember your preferences, or deliver relevant advertising. Cookies can be set by the website you are visiting (known as "first-party cookies") or by third parties whose content appears on that website (known as "third-party cookies").

2.2 Types of Cookies by Duration

  • Session Cookies: These are temporary cookies that expire when you close your browser. They enable the website to recognize you as you navigate from page to page during a single visit and do not remain on your device afterward.
  • Persistent Cookies: These remain on your device for a set period of time (specified in the cookie) or until you manually delete them. They are activated each time you revisit the website that created them.

3. Types of Cookies We Use

Dave's Hot Chicken uses four main categories of cookies on daves-chicken.digital. Each category serves a distinct purpose, as described below.

3.1 Essential Cookies

Essential cookies (also called "strictly necessary" cookies) are required for our website to function properly. Without these cookies, some parts of the website would not work, and certain services you have requested — such as navigating between pages or filling in forms — cannot be provided.

Essential cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet. Because these cookies are strictly necessary for the delivery of our website, we do not require your consent to place them. However, you can disable them through your browser settings, though this may affect the functionality of our website.

Examples of what essential cookies do on our site include:

  • Maintaining your session as you browse different pages
  • Remembering items you have added to your online order
  • Ensuring secure, authenticated access to account areas
  • Supporting our cookie consent mechanism

3.2 Analytics Cookies

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works, identify popular pages and content, and understand where our visitors come from.

We use Google Analytics to collect this information. Google Analytics uses cookies to collect data about your use of our site, including which pages you visit, how long you spend on each page, and how you arrived at our site (e.g., through a search engine or a link from another website). This information is aggregated and does not identify you personally.

The data collected by analytics cookies helps us make evidence-based decisions about improving our website's structure, content, and performance, ultimately helping us serve our customers better both online and in our restaurants.

3.3 Functional Cookies

Functional cookies allow our website to remember choices you have previously made and provide enhanced, personalized features. For example, these cookies may remember your location (to show you the nearest Dave's Hot Chicken restaurant), your preferred language, or other customization settings.

The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites. If you disable functional cookies, some of these features may not work correctly, but the core functionality of our website will not be affected.

3.4 Advertising and Marketing Cookies

Advertising cookies (also called "targeting cookies") are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of our advertising campaigns.

These cookies are usually placed by third-party advertising networks such as Google Ads and Facebook Pixel, with our permission. They remember that you have visited our website and this information may be shared with other organizations, such as advertisers. Entirely anonymized information about your interactions may be shared to power targeted advertising.

We use advertising cookies to:

  • Retarget you with relevant Dave's Hot Chicken advertisements across the web
  • Measure the performance and return on investment of our marketing campaigns
  • Understand the effectiveness of our online promotions and offers
  • Ensure we are not showing you the same advertisements too frequently

4. Specific Cookies Used on daves-chicken.digital

The table below lists the specific cookies currently in use on our website, along with details about each cookie's name, purpose, type, and duration.

Cookie Name Purpose Type Duration Provider
_ga Registers a unique ID used to generate statistical data on how you use our website. Distinguishes unique users by assigning a randomly generated number. Analytics 2 years Google Analytics
_gid Registers a unique ID used to generate statistical data on how you use our website. Used to throttle request rate and stores and updates a unique value for each page visited. Analytics 24 hours Google Analytics
_gat Used by Google Analytics to throttle the rate of requests to Google's servers. Helps manage the volume of data collected in high-traffic scenarios. Analytics 1 minute Google Analytics
_gcl_au Used by Google Ads to store and track conversions, measure advertising effectiveness, and link ad clicks to actions taken on the website (such as online orders). Advertising 90 days Google Ads
_fbp Used by Facebook to deliver a series of advertisement products including real-time bidding from third-party advertisers. Tracks your activity across websites to provide targeted advertising. Advertising 90 days Facebook / Meta
cookieconsent_status Stores your cookie consent preferences to ensure we do not repeatedly ask you to accept or decline cookies on subsequent visits. Essential 1 year Dave's Hot Chicken
PHPSESSID Preserves your session state across page requests during your visit to our website. Essential for maintaining your online order, login session, and other interactive features. Essential Session Dave's Hot Chicken
location_pref Remembers your preferred restaurant location so we can display the most relevant menu, hours, and offers for your nearest Dave's Hot Chicken. Functional 30 days Dave's Hot Chicken
user_lang Stores your preferred language or regional settings so your experience is consistent across sessions. Functional 1 year Dave's Hot Chicken
cart_token Maintains the contents of your online order or cart as you navigate through the website, even if you temporarily leave and return. Essential Session Dave's Hot Chicken

Please note: The above list may not be exhaustive. New cookies may be introduced as we update our website and services, and we will update this table accordingly. We recommend checking this policy periodically for the most up-to-date information.

5. Third-Party Cookies and Technologies

In addition to our own cookies, we may allow selected third parties to place cookies on your device when you visit daves-chicken.digital. These third parties include analytics providers, advertising networks, and social media platforms. Their use of cookies is governed by their own privacy and cookie policies, and we encourage you to review those policies directly.

Key third-party services we currently use include:

  • Google Analytics: For website traffic analysis and performance measurement. See Google's Privacy Policy for details.
  • Google Ads: For conversion tracking and remarketing campaigns. See Google's Advertising Policies for details.
  • Meta (Facebook) Pixel: For tracking ad conversions and enabling targeted social media advertising. See Meta's Privacy Policy for details.

We do not sell your personal data collected through cookies to any third party. However, information shared with third-party services like Google and Facebook is subject to those companies' own data practices.

6. How to Manage and Disable Cookies

You have the right to decide whether to accept or decline cookies (with the exception of strictly essential cookies, which are required for the website to function). There are several ways you can manage your cookie preferences:

6.1 Using Our Cookie Consent Tool

When you first visit daves-chicken.digital, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can revisit and update your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these options in the "Privacy," "Security," or "Settings" menu of your browser. Here are direct links to cookie management instructions for the most popular browsers:

Please note that restricting cookies through browser settings may affect the functionality of not only our website but also many other websites you visit. Disabling all cookies is generally not recommended for this reason.

6.3 Opt-Out Tools Provided by Third Parties

Many of our third-party partners provide their own opt-out mechanisms. You can use the following tools to opt out of specific third-party tracking:

  • Google Analytics Opt-Out: Install the Google Analytics Opt-Out Browser Add-On to prevent your data from being collected by Google Analytics.
  • Google Ads Personalization: Manage or opt out of Google's personalized advertising at Google Ad Settings.
  • Facebook / Meta Ad Preferences: Manage your Facebook advertising preferences through Facebook Ad Preferences.
  • Digital Advertising Alliance (DAA): Use the DAA's opt-out tool at aboutads.info to opt out of interest-based advertising from participating companies.
  • Network Advertising Initiative (NAI): Use the NAI's opt-out tool at networkadvertising.org to manage preferences for member companies.

7. Impact of Disabling Cookies

While you are free to disable cookies at any time, it is important to understand how doing so may affect your experience on daves-chicken.digital and the services we can offer you.

Cookie Type Impact of Disabling
Essential Cookies Significant impact. The website may not function correctly. You may be unable to complete online orders, log into your account, or navigate between pages properly. We strongly advise against disabling these cookies.
Analytics Cookies Minimal impact on your personal experience. However, we will be less able to understand how visitors use our site, which may mean we are slower to identify and fix problems or improve content that you find useful.
Functional Cookies Moderate impact. Features such as saved location preferences, language settings, and personalized content may not work. You may need to re-enter your preferences on each visit.
Advertising Cookies Low impact on core functionality. You will still see advertisements for Dave's Hot Chicken, but they will not be tailored to your interests. You may see less relevant ads and the same ads more frequently.

8. Cookies and Applicable Law

Our use of cookies is governed by applicable United States law, including:

  • The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), which give California residents specific rights regarding the collection and use of their personal information, including information collected through cookies. If you are a California resident, you have the right to opt out of the "sale" or "sharing" of your personal information. Certain advertising cookies may constitute "sharing" under California law. Please use our cookie consent tool or contact us to exercise these rights.
  • The Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive acts or practices in commerce. Our use of cookies is transparent, disclosed in this policy, and consistent with fair business practices.
  • Other applicable federal and state privacy and data protection laws that may apply based on your state of residence.

We are committed to honoring your privacy rights and ensuring our cookie practices comply with all applicable regulations. If you have concerns about our compliance, please contact us directly.

9. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly use cookies to collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13 through cookies or other means, please contact us immediately using the contact details below and we will take steps to delete that information.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or changes in applicable law. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through our website or by other means.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and to exercise your rights. Your continued use of daves-chicken.digital following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us. We are committed to addressing your inquiries in a timely and transparent manner.

Dave's Hot Chicken — Contact Information